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Legal Information

The present general conditions of sale are applicable to all the commercial transactions carried out on our website www.elinapilates.com, domain owned by Pitk S.L., a company legally incorporated in Spain (VATIN: B31775091).

Pitk S.L. reserves the right to modify the commercial offer of the website at any time (modifications about products, prices, promotions and other commercial and service conditions). Such modification will not apply to the contracts already done.

Pitk S.L. daily strives to offer updated, accurate and typographical error free information. In the event that such a kind of errors occurred at any time, it would be immediately corrected. If there was a typographical error in any of the displayed prices and some customer would have made the purchasing decision based on that error, Pitk S.L. will notify the customer the error and the customer will have the right to cancel his purchase at no cost on his part.

The contents of the www.elinapilates.com website, could, sometimes, display provisional information about the nature of some products. In the event that the provided information wouldn´t correspond to the characteristics of the product, the customer will have the right to cancel his purchase at no cost on his part.

Pitk S.L. is not responsible, directly or indirectly, for any of the information, content, statements and expressions contained in the products marketed by www.elinapilates.com. This information passes at all the times to the manufacturers or distributor of such products. The customer understands that Pitk S.L. is a mere intermediary between him and the said manufacturer or distributor.

1. Identification and Activity of Pitk S.L.

Pitk S.L. with address at Polg. Ind. Morea Sur, Nave 89 - 31191 Beriaín (Navarra, Spain), (VATIN: B31775091), VAT REGISTRATION N. ESB31775091, inscribed in the Mercantile Registry of Navarra, 2003 Diary, 1132 Seat, in compliance with the provisions of the Law 34/2002 of July 11 on Services of the Information Society and Electronic Commerce, informs that is the owner in full domain of the www.elinapilates.com website.

2. Security and Confidentiality

Pitk S.L. guarantees the security and confidentiality in all its communications with its clients.

Pitk S.L. guarantees the protection and confidentiality of the personal, home, payment and any other kind of data provided to us by our customers in accordance with the Organic Law 15/1999, of December 13 on Personal Data Protection.

All the data provided by our customers to Pitk S.L. or its employees, will be included in an automated personal data file created and maintained under the responsibility of Pitk S.L.

In compliance with the provisions of the Organic Law 5/1992, of October 29, modified by the Organic Law 15/1.999, of December 13 on Personal Data Protection (Protección de Datos de Carácter Personal (LOPDP)), the date subject to treatment that the user provides to Pitk S.L., either through "My account" section or through the "Sign up" section, cannot be used for purposes incompatible with those which the data had been collected for.

Pitk S.L. commits to treat such data in a confidential manner and in accordance with the content of the aforementioned Legal Text. Any other use of the data other than those mentioned, will require previous and express consent of the user.

The user may access to such files at any time, in order to request and obtain the rectification, cancellation, modification or opposition of his personal data, by sending a letter to the previously described registered address of Pitk S.L.

We also inform you, that by completing the customer registration forms in our website, you personal data will be incorporated to our automated files with the sole purpose of providing you with the required service. You have the right to access to them at all times, to make the necessary modifications in the "My account" section, once it has been authenticated. On the other hand, if you wish the deletion of such data, you must request it through our Customer Service, info@jelinapilates.com.

The website of the www.elinapilates.com store, is registered with the web sites identification authorities to allow your browser to confirm the identity of the elinapilates.com store before any transmission is sent. With this technology:

  • The identity of our site is automatically confirmed prior to the transmission of any customers information requested to complete an online order.
  • Your data reach the desired target or your browser notifies you (before sending any personal information) that the site may not be safe and it should be avoided.

It is our commitment to follow the guidelines set by the legislation on personal data protection, especially regarding to the rights of information, access, rectification and cancellation of data.

For the use of our website is necessary to use cookies which are stored in the memory of the hard disk drive. Cookies are used for generating purchases statistics of www.elinapilates.com. If you wish so, you can configure your browser to be warned on screen about the reception of cookies and to prevent the installation of cookies on your hard disk drive. For further information, please refer to your browsers instructions and manuals.

3. Business Communications

When signing up as Pitk S.L. customer, you have the option to accept to receive our newsletters. By accepting it, you allow to Pitk S.L. to periodically send you notifications via email. In each sent notification, Pitk S.L. will offer the option to unsubscribe automatically. In the same way, the customer will always have the option to unsubscribe from his personal customer area. Pitk S.L. will never send notifications to the users non-subscribed to the notifications.

Pitk S.L. will never cede his DB to third parties and undertakes to store and process your personal data with the necessary security measures to prevent unauthorized persons from accessing them. However, Pitk S.L. reserves the right to send special offers to its users, which third parties make exclusively to Pitk S.L. customers, by email

4. Obligations of the user and/or customer

The user and/or customer of www.elinapilates.com agrees at all times to provide accurate information on the requested data in the user registration form, and to keep them updated at all times.

Likewise, he undertakes to keep his personal password of our website confidential and with the greatest diligence.

In the event of the sale or marketing of products in our website that require the buyer to have a certain age according to the legislation in force in his country of origin, the buyer states that he complies with such requirement to formalize the purchase.

5. Applicable Legislation and Competent Jurisdiction

The sales made with Pitk S.L. are subject to the Spanish legislation.

The present Terms of Sale are governed by the Spanish law. The parties are subject to the Courts and Tribunals of Pamplona (Navarra) for the resolution of the conflicts and with the resignation to any other jurisdiction.

In case of disagreement in the explanation, interpretation o breach of this contract / budget, its grantors will be subject to the Courts and Tribunals of Pamplona (Navarra).

Pitk reserves the right to make any changes it deems appropriate in the established Terms and Conditions. The modifications will be included prominently in the www.elinapilates.com web.